WhatsApp devices

Open Channel → WhatsApp → Devices.

What this page is for

Each row is a WhatsApp device from your Fonnte account. Pick a connected device when sending from Send → Send, campaigns, schedules, or autoreply rules.

The list comes from your Fonnte account token — add one under Channel → WhatsApp → Token first, then click Refresh here. If you manage multiple Fonnte accounts, use the Fonnte account selector when it appears.

Sample data shown.

Header control	What it does
Refresh	Reload devices and summary counts from Fonnte
Add Device	Register a new WhatsApp device in Fonnte (name + number)

Summary cards

Three cards show totals for the selected Fonnte account:

Card	Meaning
Devices	Total WhatsApp devices on this Fonnte account
Connected	Devices with status connect (ready to send and receive)
Messages	Cumulative message count reported by Fonnte for the account

Search and filter

Search is field-based — click the search area first, pick which column to search, then type your query.

Step	What happens
1. Click search	A Search in popup opens — you must choose a field before typing
2. Pick a field	Name, Device, Token, or Package
3. Type	Kirisan filters the table as you type (short debounce)

After you pick a field, the search bar shows the field name on the left (for example Name ▼). Click it to switch fields — changing the field clears the query.

Search field	Matches	Minimum length
Name	Device name that contains your query	3 characters
Device	WhatsApp number that contains your query	3 characters
Token	Device API token that contains your query	3 characters
Package	Fonnte package name that contains your query	3 characters

If you type fewer than three characters, Kirisan waits until the minimum is met and shows a short hint under the search bar.

On the same row as search (to the right):

• Status — All statuses, Connected, or Disconnected

Device table

Each row is one WhatsApp device:

Column	Meaning
Name	Label for the device in Kirisan or Fonnte
Device	WhatsApp number (Fonnte device id)
Status	connect = linked (green badge); disconnect = needs linking again (red badge)
Package	Fonnte plan — click the badge to open Device plan (see Package plan below)
Quota	Remaining send credits — Ultra and Master show Unlimited
Expires	Days left on the Fonnte plan — Expired in red; under 5 days in amber
Token	Truncated device API token with a Copy token button
Actions	Icon buttons — see Row actions below

Pagination below the table appears when results span more than one page.

Package plan

Click any Package badge to open Device plan:

The popup includes:

Section	What it shows
Header	Status badge, Name, Device, and close ()
What this means	Plain-language summary of the Fonnte plan for this device
Details	Plan, quota, expiry, and connection status
What to do next	Renew under Billing → Order, connect WhatsApp, or watch quota
Got it	Closes the popup

Badge colors in the table:

Badge	Meaning
Green Free	Free plan with credits and a valid expiry
Red Free	Free plan expired or out of quota
Violet plan name	Paid Fonnte plan (for example Lite, Ultra) — the badge shows the actual plan name

WhatsApp free badges reflect quota and expiry, not the active/parked free-slot model used on Telegram, WABA, and Email domains. Each connected WhatsApp device sends according to its own Fonnte plan.

Row actions

Icon buttons appear in the Actions column (and Copy token sits in the Token column). Which connection buttons you see depends on the row’s Status.

When status is connect

	Action	What it does
	Reconnect	Asks Fonnte to refresh the WhatsApp session without scanning QR again. Use when the device feels stale but should still be linked.
	Disconnect	Ends the WhatsApp session on Fonnte. Kirisan asks you to confirm first; the row stays in the list with status disconnect. You can Connect again later.
	Edit	Opens Edit Device for Kirisan-only settings (name, contacts, Auto Read, inbound handler).
	Delete	Opens a confirmation dialog, then permanently removes the device from Fonnte through Kirisan.

When status is disconnect

	Action	What it does
	Connect	Opens Connect WhatsApp so you can link the phone with a QR code or pairing code.
	Edit	Same as above — Kirisan settings can be changed before or after linking.
	Delete	Same as above — removes the device from Fonnte.

Copy token

In the Token column, click next to the truncated token. Kirisan copies the full device API token to your clipboard for Send → Send, the Send API, or your integration.

Add a device

Register a new device in Fonnte from Kirisan:

1. Click Add Device in the page header.
2. Enter a Name and Device number (country code, no +, e.g. 6281234567890).
3. Click Add Device to save.
4. On the new row, click Connect and complete linking so status becomes connect.

Connect WhatsApp

Click Connect on a row with status disconnect:

• QR code — scan with WhatsApp on the phone that owns the number.
• Pairing code — enter your number, click Get code, then type the 8-digit code in WhatsApp.

Kirisan polls Fonnte for up to about 55 seconds until the device connects or times out. Read the Fonnte risk notice before linking.

Edit a device

Click Edit on any row:

• Basic — device number (read-only) and display name
• Contacts — Auto-add senders to group saves new inbound numbers into a contact group
• Auto Read — when enabled, choose Personal, Group, and/or Quick Reply scopes
• On incoming message — one handler when Auto Read is on: Autoreply, Flow, Spreadsheet, or Webhook

These settings are stored in Kirisan. Fonnte still owns connection and billing for the device.

Delete a device

Click Delete on any row:

Confirm in the dialog to remove the device from Fonnte through Kirisan. This cannot be undone. Use Disconnect instead if you only want to pause the session without deleting the row.

Day-to-day checks

• Status — disconnected devices cannot send or receive until you Connect again.
• Package / quota / expires — click the Package badge for full plan details; renew under Billing → Order before credits run out or the plan expires.
• Refresh — use after changing tokens on the Token page or linking a phone outside Kirisan.

Tasks & troubleshooting

Step-by-step guides and fixes (copy token, connect, disconnect, empty list, timeouts) are in WhatsApp devices — tasks & troubleshooting.

Related

• Token — account-level Fonnte tokens
• Templates — approved message layouts
• Logs — delivery history per device
• Place an order — buy or renew device plans
• Tasks & troubleshooting — how-to guides and common failures