Scheduled sending

Open Send → Schedule in the sidebar.

What this page is for

Scheduled sends lists one-off messages you queued from Send → Send with Schedule timing. Each row is a single recipient (or one combined multi-channel target) set to go out at a future date and time.

This page is not where bulk campaigns appear. If you saved a campaign with a start time, track it under Send → Campaign instead.

Sample data shown.

Schedule a one-off send

1. Open Send → Send.
2. Leave the campaign name empty — scheduled queue entries are for single sends only.
3. Enable channels, pick senders and templates, and choose a target (Input or one Contact).
4. In step 4 (Timing), click Schedule (not Now or Recurring).
5. Set Date and Time.
6. Click Send. Kirisan queues the job and confirms it is scheduled.

The message appears on Send → Schedule with status Pending until the run time.

For full Send screen steps, see Send messages.

Scheduled sends vs scheduled campaigns

	Send → Schedule (this page)	Send → Campaign
Created from	Send → Send without a campaign name	Send → Send with a Title, then Save Campaign
Recipients	One target per row	Many recipients per campaign
Timing set on	Send page step 4 → Schedule	Send page step 4 → Schedule, Now, or Recurring
Managed here	Yes — this list	No — open the campaign detail page
Edit while waiting	Send time + template variables	Schedule and delays on campaign detail (draft/paused)

Schedule list

Control / column	What it does
New send	Opens Send → Send to queue another message.
Search recipient or detail…	Filters by recipient text or detail (minimum 3 characters).
All statuses	Filter dropdown — Pending, Processing, Completed, Failed, or Cancelled.
Run at	Local date and time when Kirisan will attempt delivery.
Status	Current job state (see Status values below).
Recipients	Summary of the queued target (for example WA: 628… · Email: user@…).
Detail	Short note after processing, or queue context while pending.
Actions	Edit and Cancel for Pending rows only.

Pagination appears at the bottom when you have more rows than one page.

Edit a pending schedule

Click Edit schedule (pen icon) on a Pending row.

Sample data shown.

You can change:

Section	Editable?
When to send — date and time	Yes — must stay in the future.
Template variables	Yes — values for placeholders like {{name}}.
Channels, templates, recipients	No — frozen from when you queued the job.

The Queued message box shows the recipient and template names for reference. If a template was deleted since you scheduled the send, the modal shows a warning — cancel and create a new send from Send → Send if you need different templates.

Click Save to apply changes, or Cancel to close without saving.

Cancel a pending schedule

Click Cancel schedule (trash icon) on a Pending row, then confirm. The status becomes Cancelled and the message will not send.

You cannot cancel or edit rows that are already Processing, Completed, or Failed.

Status values

Status	Meaning
Pending	Waiting for the Run at time. Editable and cancellable.
Processing	Kirisan is sending now.
Completed	Delivered successfully (check Logs → History or channel logs).
Failed	Send failed at run time — read Detail for the reason.
Cancelled	You cancelled before it ran.

After a scheduled send runs

Completed or failed jobs stay in the list for reference. The actual message also appears in:

• Logs → History — cross-channel activity
• The channel’s Logs screen — filterable send log with status and preview

Tips

• Confirm the target device or sender is still connected before the Run at time.
• For WhatsApp and WABA, ensure templates remain Approved — a rejected template causes Failed at send time.
• To schedule a bulk send with many recipients, use a campaign with Schedule timing instead of this page.
• Recurring sends are campaigns only — see Send messages — Recurring campaigns.

Related

• Send messages — compose and queue scheduled one-off sends
• Campaigns — bulk sends and scheduled campaigns
• Dashboard overview — scheduled queue panel on the home screen