Campaigns

Open Send → Campaign in the sidebar.

What this page is for

A campaign groups many outbound messages under one name. You track progress in real time, pause or cancel a run, and open any campaign to audit each recipient — useful for marketing blasts, announcements, and compliance review.

Campaigns are created on Send → Send (see Send messages). The Campaign page lists every saved campaign and opens the detail view for progress and per-person status.

Sample data shown.

Campaign list

Control / column	What it does
New Campaign	Opens Send → Send so you can compose and save a new campaign.
Search campaigns…	Filters by campaign name or channel keys (minimum 3 characters).
Name	Campaign title from step 1 on the Send screen. Click a row to open details.
Created	Date the campaign was first saved.
Channels	Enabled channels (whatsapp, email, telegram, waba).
Total	Number of recipients in the campaign.
Sent	Recipients where every enabled channel delivered successfully.
Failed	Recipients where every channel failed.
Pending	Recipients not processed yet.
Status	Campaign lifecycle state (see Campaign status below).

Pagination appears at the bottom when you have more campaigns than one page.

Create a campaign

1. Open Send → Send.
2. Enter a Title in step 1 (Campaign name).
3. Enable channels, pick senders and templates, and choose a bulk target (CSV, spreadsheet, contacts, group, or WhatsApp group).
4. Set Timing — Now, Schedule, or Recurring — and optional delay between recipients. See Recurring campaigns below if you need repeated sends from a spreadsheet or group.
5. Click Save Campaign. Kirisan saves the campaign and opens its detail page.

For step-by-step Send screen guidance, see Send messages.

Campaign detail

Click any row on the list (or follow the redirect after Save Campaign) to open the detail view.

Sample data shown.

Header and actions

The title shows the campaign name and current Status badge. While a campaign is Active, an Updating live indicator appears and numbers refresh automatically every few seconds.

Status	Actions available
Draft	Start campaign, Delete
Active	Pause, Cancel
Scheduled	Pause, Cancel
Paused	Continue, Cancel
Cancelled	Delete
Completed	No actions — review results in the table below

Setup cards

Three cards summarize how the campaign was configured:

Card	Meaning
Channels	Which channels send (for example WhatsApp · Email).
Between recipients	Delay range between each person, or No pause.
Created	When the campaign was first saved.

Schedule and delays (draft or paused)

When status is Draft or Paused, an editable Schedule & delays section appears:

Control	What it does
Schedule date / Schedule time	Set when sending should start. Leave both empty for no fixed schedule.
Delay min (s) / Delay max (s)	Pause between recipients (0–3600 seconds).
Refresh targets	Re-read a live source (spreadsheet or group) and add/remove recipients. Shown when the campaign has a dynamic source.
Save changes	Apply schedule and delay edits.

Overview

Five KPI cards and a stacked progress bar show delivery at a glance:

KPI	Meaning
Total targets	Everyone on the recipient list.
Sent	All enabled channels delivered for that person.
Pending	Not processed yet.
Partly sent	At least one channel succeeded but not all (common with multi-channel or fallback sends).
Not delivered	Every channel failed for that person.

The bar uses green (fully sent), amber (partly sent), red (not delivered), and grey (still waiting).

Recipients table

Lists each person on the campaign. Click a row to open Delivery details for per-channel status.

Column	Meaning
#	Row number in the list.
Recipient	Phone, email, or combined target from your source.
Status	Overall result: Sent, Partial, Failed, or Pending. A short reason may appear under failed or partial rows.

Very large campaigns show the first 10,000 rows in the table; overview numbers still reflect the full list.

Delivery details

Click a recipient row to see how each channel performed for that person.

Sample data shown.

Column	Meaning
Channel	WhatsApp, Email, Telegram, or WABA.
Status	Result for that channel only.
Sent at	When that channel finished processing.

Use this view to see which channel failed when the overall row is Partial.

Recurring campaigns

A recurring campaign sends on a repeating schedule (configured on Send → Send with Recurring timing). Each time a run starts, Kirisan reloads the Spreadsheet, Group, or Contact source so the recipient list reflects the latest data.

Sample data shown.

Setting up recurring

Recurring is configured on the Send screen, not on the Campaign list:

1. Send → Send → enter a campaign Title.
2. Step 3: pick Spreadsheet, Group, or Contact (all or selected).
3. Step 4: choose Recurring, set Start date/time, and Every (interval + period).
4. Save Campaign, then Start campaign on the detail page (if status is Draft).

Full Send-screen steps: Send messages — Recurring campaigns.

Runs table

On the detail page, recurring campaigns show a Runs table instead of one flat recipient list:

Column	Meaning
#	Row number.
Run	Run id (for example #12).
Started	When this run began.
Finished	When all recipients in this run were processed, or In progress while sending.
View	Opens the recipient list for that run only.

Click View to see who was messaged in that cycle and each person’s status. Use Delivery details on a row the same way as a normal campaign.

Lifecycle

Phase	What you see
Draft	Saved but not started. Edit schedule/delays, then Start campaign.
Scheduled	Waiting for the next run (first start time or the next interval after the previous run).
Active	A run is sending. Overview KPIs and Updating live apply to the current run.
Completed	No further runs scheduled (for example after you cancel, or when the recurrence ends).

Between runs the campaign returns to Scheduled until the next interval. Pause stops sending; Continue resumes. Cancel stops all future runs.

Refresh targets

While status is Draft or Paused, Refresh targets re-reads the spreadsheet, group, or contact source and updates the stored list before the next run.

What changed

When present, a What changed timeline lists campaign events (start, pause, cancel, and similar actions) with timestamps — newest first.

Campaign status

Status	Meaning
Draft	Saved but not started. Edit schedule and delays, then Start campaign.
Scheduled	Waiting for the configured start time, or the next recurring run.
Active	Sending is in progress.
Paused	Temporarily stopped. Continue to resume.
Completed	All recipients processed.
Cancelled	Stopped permanently. Pending recipients will not be sent.

Campaign vs one-off Send

	Send (no campaign name)	Campaign (name in step 1)
Best for	Quick tests, one recipient	Large or tracked broadcasts
Target options	Input, one contact, CSV, spreadsheet, one WA group	CSV, spreadsheet, contacts, groups, WA groups
Progress UI	History and channel logs only	Live campaign list and detail
Action button	Send	Save Campaign

*CSV and spreadsheet require a campaign name before you can save.

Related

• Send messages — compose and save campaigns
• Scheduled sending — one-off scheduled sends (not bulk campaigns)
• Dashboard overview — live campaigns panel on the home screen